Submission Guidelines: Backup Email Submission

Beginning Monday, May 18, and continuing through the makeup window and exception testing period, there will be a backup email submission process for browser-based exams.

  • This option will only be available for students who were not able to submit using the standard process—and they must email their responses immediately following their exam.
  • Instructions about how to email responses will appear at the end of the exam on the page titled "We Did Not Receive Your Response." The email address(es) shown will be unique to each student and each question.
    • When copying and pasting the email address, be sure to select the entire address.
  • Students will submit one (1) email per question. If the exam has two questions, the student must submit two (2) separate emails.
    • The student must send a submission email for each response on a two-question exam even if one response was submitted successfully.
  • Responses must be attached to emails. Review the accepted formats and guidelines for the response attachments.
  • Send each response only once. Confirmation emails will be sent within 2 days.
  • To protect the security and validity of exams, we’re unable to accept submissions from students who tested May 11–15. However, these students can feel confident that the email option will be in place for them during the makeup exams.
  • Email submissions will not be available for the world language exams.

Email submission instructions as seen on the final screen of an AP Exam

FAQs

Students with an unsuccessful submission will see instructions about how to email their response on the page at the end of the exam that says, "We Did Not Receive Your Response." The email address that appears will be unique to each student and each question.

If a student has a technical issue during the makeup exam or is unable to retest in June, the AP Program will waive all fees for that student's exam. Fees for these exams will be automatically removed from the invoice sent to schools. Students can contact their school for information about refunds, if applicable.

Unfortunately, no. To ensure the validity of all exam responses, we're unable to accept submissions from students who tested May 11–15. However, these students can feel confident that the backup email submission option will be in place for them during their makeup exam.